Support Center

Mozo Technical Issues

Last Updated: Sep 22, 2016 03:25PM CDT

Last Update: 1/13/2016
Issues below are currently being worked by developers or in queue to be worked; see status on each. Priority determined by impact to greatest number of users and development resources available to take on new issues.

Read the latest Mozo news here and view our release notes here.

Open Issues

No known issues at this time.

Resolved Issues

Service Disruption - Resolved 9/22/2016
Connectivity issues between our application and database servers negatively impacted Mozo user experience, or prevented access altogether.
Reported: 9/21/2016
Status: Resolved
Bug 111 - Resolved with Release 1.4.1
Unable to add new child records into Mozo for new accounts who are attempting to add their first child records
Reported: 12/22/2015 (confirmed by multiple reports on 1/4/2016)
Status: Resolved
Bug 109 - Resolved with Release 1.4.1
Adding a new child to Puggles not working
Reported: 12/2/2015
Status: Resolved

Bug110 - Resolved with Release 1.3.3
"Attending Today" drop down on the Take Attendance screen was not tabulating T&T clubbers.

Bug108 - Resolved with Release 1.3.2
On View Awards screen, "filter by" dropdown box is duplicating choices creating unnecessary repetition and visual clutter.

Bug101 - Resolved with Release 1.3.1
View awards summaries working inconsistently

Bug107 - Resolved with Release 1.3.1
Reassignment to a new club (and thus handbook) on Manage Children screen not showing newly assigned handbook on Handbook Progress screen

Bug102 - Resolved with Release 1.3.0
Award pop-ups within handbook progress working inconsistently

Bug104 - Resolved with Release 1.2.0
Children assigned to wrong handbook upon initial creation in Add Child screen cannot be changed to another handbook as their "default"

Bug106 - Resolved with Release 1.2.0
Handbook History feature is marking Apple Acres "Extra Credit" and HoneyComb Handbook "Required" and "Extra Credit" buttons as checked after a child's first sections (in any handbook) are completed in the Handbook Progression screen.

Bug105 - Resolved with Release 1.1.1
Children marked as T&T Ultimate Challenge clubbers not pulling up in search when "tt" or "t&t" shortcut search terms are used. (Only Ultimate Adventure clubbers pulling up)

Bug103 - Resolved with Release 1.0.1
Erroneous time zone assignment issue may cause children marked "present" to revert to "not present"
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